Sky Broadband

Hoorah Im back on the internet, with 2 days of downtime which was quite a nightmare. Recieved the Sky broadband router this morning. During the two days down time I had long conversations with the people at sky.
First I spoke to the "Tech" support center in India, they were as you'd expect rubbish, not technical people at all and just reading off a script. The fact I was using a Non wireless laptop really confused them. When they are confused they just go back to the previous line in thier script and repeat. Good Patients trying stuff.

Any way i discovered the following

• The Sky Broadband router is a rebranded Netgear DG834gt
  
  
  
  • The router runs modified firmware
  
  
  • The ADSL login and password are preconfigured and not accessable from the admin pages of the router
  
  
  • The default login for the admin pages is:
    
    
    
    • Username: admin
    
    
    • Password: sky
    
    
    
    
  
  
  • If you want to find out your ADSL login and password you can do so by the following method ( courtesy of Jose Cardoso )
    
    
    
    • access the router with the following URL (assuming your router is 192.168.0.1)
      
      
      
      • http://192.168.0.1/setup.cgi?todo=ping_test&c4_IPAddr=%26/usr/sbin/adslctl+info+--stats+%3E+/www.eng/netgear.cfg
      
      
      
      
    
    
    • then the following URL will download the netgear.cfg file you just created containing the username and password
      
      
      
      • http://192.168.0.1/netgear.cfg
      
      
      
      
    
    
    
    
  
  
  
  


• Best of all I got the UK Tech Support number for Sky Broadband
  

SKY Broadband UK tech Support

08702435000